There is no doubt that Twitter is an influential social media marketing tool that can be harnessed as part of your business marketing strategy, but how can your company reap the benefits of this popular service? Try these three simple things: 1. Listen. You need to know what people are saying about you to the wide world. Use Twitter Search or sign up for one of the many services to help you track what customers are saying about your brand. TweetDeck or Hootsuite are very popular in organising, scheduling and monitoring tweets. 2. Talk. Get your voice in the mix
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